• The Art & Science of Sound Decision Making is an activity-based one-day program providing the learner with foundation decision-making strategies and practical tools to improve outcomes.  It is based upon the book Decisive – How to Make Better Choices in Life and Work by Chip & Dan Heath. This class equally applies to individual contributors and managers/leaders responsible for making tactical and strategic decisions.

Upon completion of this course, each participant should be able to:

• Understand the “four villains” that prevent us from making optimal decisions:
  • We have too narrow a focus.
  • We fall into confirmation bias.
  • We get caught up in short-term emotion.
  • We are guilty of overconfidence.
• Apply the four-step decision-making process (“WRAP”) originated by Chip & Dan Heath to make better decisions:
  • Attain distance before deciding
  • Prepare to be wrong
  • Widen your options
  • Reality-test your assumptions

Last Updated: 02/15/25