Influencing Skills 101 is an activity-based one-day program that provides the learner with the foundation principles of influence and an understanding of the nature and impact of influence.  The learner will receive insight into the Bases of Power that provide the ability to influence others and become aware of tactics and techniques that can be utilized to achieve more successful outcomes, especially in difficult or conflict situations. This class is equally applicable to entry-level employees as well as those who exert influence by virtue of their senior position in the organization.

Upon completion of this course, each participant should:

• Have a deeper understanding of the nature of impact and influence, especially their use in difficult or conflict situations.
• Be more aware of what tactics and actions could lead to more successful outcomes.
• Have started to apply these ideas to a specific situation currently being faced at work.
• Have created an action plan to successfully address the situation being faced at work.

Last Updated: 02/15/25